Privacy Policy
Effective Date: [01/01/2025]

Welcome to Permit Rockstar. Your privacy is important to us. This Privacy Policy explains how Permit Rockstar Inc and its affiliates  (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use www.permitrockstar.com (“Website”) and our related services.

By using our Website and services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect
We collect personal information in the following ways:

When You Create an Account – Name, email address, phone number, company details, and other necessary account information.
When You Use Our Services – Information related to permit applications, project management, and software interactions.
When You Opt-in to SMS/Text Messaging – If you choose to receive text messages, we collect your phone number and consent preferences.
Automated Technologies – Cookies, IP addresses, and usage data to improve our services.

 2. How We Use Your Information
We use your information for the following purposes:

To provide and improve our software services.
To authenticate and validate accounts using Two-Factor Authentication (2FA).
To send account-related notifications, such as updates, security alerts, and important notices.
To communicate marketing promotions, offers, and service updates (if you have opted in).
To comply with legal obligations and prevent fraudulent activities.

3. SMS/Text Message Consent & Opt-Out
By providing your phone number and opting in to text messages, you agree to receive, from Permit Rockstar:

Account security & validation texts – Such as 2FA and account authentication.
Marketing and promotional messages – Including special offers, service updates, and important announcements.
Opting Out: You can opt-out of receiving text messages at any time by:

Replying STOP to any message received from us.
If you need support, contact us using the information found on our Contact Us page or by replying HELP to any SMS message.
Just so you know, Opting out of marketing messages will not affect necessary communications, such as security notifications or account validation messages.

4. Sharing and Protecting Your Data
We do not sell or share your personal information, including your email and mobile phone information,  with third parties for their marketing purposes. We only share information when necessary for:

Service providers assisting in business operations (e.g., SMS gateways, payment processors).
Compliance with legal obligations or law enforcement requests.
We implement industry-standard security measures to protect your personal data. However, no method of transmission is 100% secure, so we encourage you to safeguard your account credentials.

5. Your Rights & Contacting Us
You have the right to:

Request access to your personal data.
Update or correct any inaccuracies.
Opt-out of marketing and text communications.
Request deletion of your data where legally permitted.
For any requests, questions, or concerns regarding this policy or your personal data, please contact us via the details provided on our Contact Us page.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website after such changes constitutes your acceptance of the revised policy.

By using Permit Rockstar, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices.