Effective Date: [01/01/2025]

Welcome to Permit Rockstar, a service provided by Smarter Remodeling Holdings, LLC, Smarter Remodeling Group, LLC, SR360 Solutions and itsd affiliated companies (“Company,” “we,” “us,” or “our”). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing or using the Permit Rockstar platform (“Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our Service.

2. Description of Service

Permit Rockstar is a software-as-a-service (SaaS) platform designed to assist contractors, builders, and construction professionals in managing permit applications, tracking, and approvals. The Service includes features such as permit submission, status tracking, document storage, and communication tools.

3. User Responsibilities

You agree to:

• Provide accurate and complete information during registration and maintain the accuracy of such information.
• Safeguard your account credentials and notify us immediately of any unauthorized use.
• Use the Service in compliance with all applicable laws and regulations.
• Refrain from uploading or transmitting any harmful or malicious content.

4. Subscription and Payment

Access to certain features of the Service may require a subscription. You agree to pay all applicable fees as described on our website. All payments are non-refundable unless stated otherwise. We reserve the right to change our fees at any time upon notice to you.

5. Intellectual Property

All content, trademarks, and data on the Service, including but not limited to software, text, graphics, logos, and images, are the property of the Company or its licensors and are protected by applicable intellectual property laws. Unauthorized use is prohibited.

6. Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Company.

7. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.

9. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Permit Rockstar. These messages may include:

• Account Security Alerts: Notifications related to the security of your account, such as login attempts or password changes.
• Permit Status Updates: Information regarding the status of your permit applications.
• Marketing and Promotional Content: Updates on new features, services, promotions, or events.

Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying “STOP” to any SMS received. For more details on how we handle your personal information, please refer to our Privacy Policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at: support@permitrockstar.com

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By using Permit Rockstar, you acknowledge that you have read and agree to these Terms and Conditions.